Birch Living

Birch Living is a modern mattress brand founded in 2015 by Jerry Lin, Kristian von Rickenbach, and Adam Tishman. It offers eco-friendly and safety certified mattresses, bed frames, and bedding, designed to be comfortable, breathable, machine washable, and soft. Awarded 'Best Organic Mattress' in 2021, Birch Living has been featured in countless publications.

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Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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About Birch Living

Birch Living is a modern mattress brand founded in 2015 by Jerry Lin, Kristian von Rickenbach, and Adam Tishman. It offers a conscious line of mattresses, bed frames, and bedding with eco-friendly and safety certifications from GOTS, Greenguard, and others. Its products are designed to be comfortable, breathable, machine washable, and soft. Birch Living was awarded 'Best Organic Mattress' by CNET and The Strategist in 2021 and has been featured in countless publications. It offers a 25-year warranty, 100-night sleep trial, promotions, deals, free shipping, and payment plans.

Birch Living Pros & Cons according to customers

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Cons

Birch Living's Shipping Policy

Birch Living offers free standard shipping to customers within the US. For customers in Canada, shipping fees will vary depending on what is ordered. Mattresses, wood frames, foundations, and adjustable bases will cost $250, $175, $175, and $250 respectively for shipping. All orders will also include local duties and taxes. The brand typically ships items within 5-10 business days, but the Luxe Natural Mattresses can take up to 4 weeks to process. Customers will receive a shipping confirmation email with a link to track their order once it has shipped.

Birch Living's Return Policy

Birch Living offers a 100-night sleep trial for all of its products aside from the adjustable base. To return an item, customers must submit a return request online and schedule a date for pickup. The customer must also provide a hard copy or digital copy of the receipt. Returns are processed within 5-7 business days. The adjustable base product is not eligible for return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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70
This brand offers products that are on the pricey side.
Sustainability Score
90
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This brand offers products that are on the pricey side.
Quality Score
90
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This brand offers products that are on the pricey side.
DTCetc Score
78
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This brand offers products that are on the pricey side.
Target Audience

Eco-Conscious Consumers

Stereotype

Eco-conscious

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Sustainability Score
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Quality Score
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DTCetc Score
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